Hyyzo-Help & Support
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Frequently Asked Questions

What is Hyyzo?
Hyyzo is India’s highest cashback paying platform that saves your money every time you shop on food, fashion, electronics, travel and many more categories. You can get a cashback on almost everything you shop.
What are Hyyzo Diamonds?
Hyyzo Diamonds are a reward you get for shopping from Hyyzo which can later be transferred into your bank account or Paytm wallet.
1 Hyyzo Diamond = ₹ 1
How to shop via Hyyzo?
  • Login to Hyyzo and select the store from which you want to buy.
  • Click the 'Activate Cashback' button on the store page.
  • You'll be redirected to the store page.
  • Complete your shopping
  • Your Hyyzo Cashback will be added to your wallet as soon as we get order confirmation
What are Hyyzo Vouchers?
Hyyzo Vouchers are gift cards that you can earn when you shop on Flipkart or Amazon. They can only be redeemed on the respectives sites.
How do I find a store on Hyyzo?
You can search for a store on Hyyzo using the search bar or you can go to all store page and find your desired store. You can also WhatsApp us at 8877882323 to add a new store.
How to check Cashback rates and offer terms on Hyyzo?
Go to the store page on Hyyzo, you will see Cashback rates there. Also read the useful tips on the same page.
How to ensure cashback gets tracked?
You can check your cashback history in the Cashback activities section.
Why is tracked pending cashback only an estimate?
Cashback is added to the pending status in your Hyyzo wallet as soon as we get your order confirmation. But every order has some return period. If your order is not returned or cancelled then your cashback for that particular product will get approved within 45-60 days of purchase. In case your order gets cancelled, the pending cashback amount for that particular order will be cancelled.
Are there cases where there is no cashback?
Yes, cashback is not available in some cases which are mentioned in the Useful tips or in the cashback rates sections on every store page on Hyyzo.
What is pending Cashback?
When you make any purchase we get information from our partner stores and we add cashback to your Hyyzo wallet in terms of pending cashback. Every order has some return period, we get order confirmation after this period. Your pending cashback is approved or cancelled after that period. It may take 30-60 days to approve your pending balance and it varies from store to store.
What is confirmed cashback?
Confirmed cashback is the cashback that you can redeem when you reach min redeemable limit.
Where can I check the Hyyzo cashback I've earned?
You can check your Hyyzo cashback in your Hyyzo wallet.
How can I request my Cashback Payment?
When you have confirmed cashback of 50 Hyyzo Diamonds in your Hyyzo account, you can request your payment which can be completed using NEFT bank transfer, UPI payment, or Paytm Wallet. Redeemable balance would be 200 Hyyzo Diamonds for the first time.
1 Hyyzo Diamond = Rs. 1
How can I request my Vouchers Payment?
Voucher Cashback earned from Amazon/Flipkart can only be redeemed at the respective site you have the voucher for. Shop on the respective site to earn its voucher.
How can I combine my Cashback and Vouchers to request the Payment?
Only your cashback can be requested for payment. If you have any vouchers, they can be redeemed on the respective site only. But the cashback earned can be redeemed to earn vouchers.
I have requested an Amazon/Flipkart Gift Card; where can I find them?
You can earn an Amazon/Flipkart gift card only when shopping on the sites. Otherwise, you earn cashback. In the case of Amazon or Flipkart gift cards, they can be found either on the respective site or on the mail you registered your Flipkart or Amazon account from.
How does Hyyzo pay me Real Cashback?
Hyyzo has partnered with the shopping stores. When you shop, we provide you cashback on the partner stores. You can get this cashback in the form of a Bank NEFT transfer, UPI payment, or in your Paytm Wallet. In the case of Amazon and Flipkart, you get vouchers for those sites.
Can I use a Coupon Code to avail Cashback?
Yes, you can use coupon codes also. But in the case of exclusive coupons of some stores, cashback might not be available. However, we do not guarantee cashback if third party coupons are used. It will totally depend on terms and conditions that vary from store to store.
How many Hyyzo Diamonds can I earn as Refer & Earn Rewards?
Hyyzo's Refer & Earn program allows you to earn unlimited cashback. For every friend you refer who signs up and earns Hyyzo Diamonds, you'll receive 10% of their earnings as cashback. Since each Hyyzo Diamond equals ₹1, your potential cashback increases as your friends continue to earn, allowing you to accumulate unlimited rewards.
What is the maximum amount of cashback I can earn from Hyyzo?
There is no limit to the amount of cashback you can earn from Hyyzo. As per norms you can earn upto ₹30,000 per year. However, you have to mail us and verify your identity with your PAN Card and other details when you cross a cashback limit of ₹30,000.
Are Cashback/Vouchers applicable on Cash on Delivery?
Yes, it will reflect in your wallet within 24-48 hours of order confirmation.
I want to know about my delivery/refund status.
You can check your delivery/refund status by tracking your order from the site you shop.The cashback status for the same can be seen in cashback activities.
What is the difference between Vouchers and Cashback?
Vouchers are rewards earned from shopping on Amazon and Flipkart, which can only be redeemed on the respective sites, whereas cashback can be transferred to bank in the form of Bank NEFT transfer, UPI payment, or in your Paytm Wallet.
Is there any expiry for my Cashback/Vouchers?
No, you can avail of the cashback whenever you want; they have no expiry date.
When will my Cashback/Vouchers track?
Cashback/Vouchers gets tracked once you complete the order and the partner store confirms it. It may take up to 10 to 60 days.
How to avoid Missing Cashback/Vouchers?
To avoid missing cashback/vouchers on Hyyzo, make sure you check the following things::
  • Log in to your hyyzo account
  • Visit Hyyzo partner stores by clicking on 'Activate cashback' button.
  • Do not go to any other coupon or cashback paying website from the Hyyzo page.
  • Do not select an exclusive coupon of any store.
When will my Missing Cashback Ticket get Resolved?
Your missing cashback ticket will be resolved when the partner site confirms the order and its successful delivery with us. It may take 10 to 30 days for the same.
What are tips and tricks for using Hyyzo?
The tips and tricks for using Hyyzo are mentioned on every store page. Make sure you check them before shopping via Hyyzo so that you can earn cashback. It contains some useful information related to common terms and conditions of earning cashback from that relevant store.
How do I list my business on Hyyzo?
You can list your business on Hyyzo by sending us a WhatsApp message on 8877882323.
My cashback was tracked with an incorrect amount.
If your cashback is tracked with an incorrect amount you can claim cashback in the Cashback Claims or WhatsApp us on 8877882323.
My cashback is still pending/not confirmed.
Check the estimated payment date by visiting the relevant store on Hyyzo. You will find the estimated payment date at the top right corner. If the date has crossed, you can raise your Cashback Claim.
My Cashback was cancelled.
This may be due to cancellation of product or breaching of the policies. If you still have an issue with the particular order, you can WhatsApp us at 8877882323.
My confirmed Cashback amount is different from the pending amount.
This may be due to a change in total amount of product or partial cancellation of the total order done by you. If you still have an issue, Hyyzo is always ready to help. Feel free to contact us.
My cashback query was not accepted / I was refused missing cashback
To avoid such a situation, do not forget to check the useful tips from the store page on Hyyzo. You can also raise your Cashback Claim if you still have an issue with an order.
My cashback query is taking too long to resolve.
Check the estimated payment date by visiting the relevant store on Hyyzo. You will find the estimated payment date at the top right corner. If the date is crossed then you can send us your query through WhatsApp at 8877882323.
I do not have a proof of purchase, how do I submit a cashback claim?
Any shopping done via Hyyzo can be seen in cashback activities. If it is not mentioned there you can raise your Cashback Claim on the website.
How do I withdraw my balance?
  • You can Go to your hyyzo wallet.
  • Click on the redeem button.
  • Select the source where you want to send this payment.
Min amount for first redeem should be 200 Hyyzo Diamonds. Second time onwards min redeemable balance should be 50 Diamonds. Note, 1 Hyyzo Diamonds = ₹ 1
I'm getting an error while withdrawing my balance. What do I do?
You can let us know about the issue by sending a WhatsApp message at 8877882323. We will work on your query and get back to you as soon as possible.
I have not received my withdrawal amount.
Wait for 48 hours after withdrawal request. If you still don’t receive the amount, you can WhatsApp us at 8877882323.
I want to change the email address on my account, how do I do this?
E-mail can only be changed if it is not verified. A verified email cannot be changed.
How do I change my phone number on Hyyzo?
You cannot change your phone number once you create a Hyyzo account using that particular number.
I want to close my account, how do I do this?
You cannot delete your Hyyzo account. You can, however, stop using it at any time you want. Whenever you want to use it again you can login and continue again. In this case your wallet balance will remain the same where you have left. Rest assured about the information you provide us. It is 100% safe with us.
Can I create more than one account on Hyyzo?
You can not make multiple accounts using one email id or one mobile number.
My query is not listed. What do I do?
WhatsApp us your query at 8877882323. We will resolve it ASAP.
What is Refer & Earn?
Hyyzo Refer & Earn is an excellent earning opportunity that allows you to earn unlimited cashback rewards by sharing your unique referral link with your friends. Every successful referral is a win-win situation for both you and your friend.
How can I refer a friend?
Visit the Refer and Earn page. You will see your referral link there. Copy this link and share it with your friends. Every successful referral unlocks an opportunity to earn free Hyyzo Diamond cashback for a lifetime.
What Is A Successful Referral And What Are The Referral Rewards?
When you share your referral link with your friend, and he makes his first redemption through Hyyzo, it will be considered a successful referral. Every time the new user earns Hyyzo Diamonds on his account, you will be rewarded with a Hyyzo Diamond cashback, equivalent to 10% of the cashback received by your friend. Each Hyyzo Diamond is equivalent to ₹1.
Where do I see my referral earnings?
You can see your referral earnings in the wallet section of your profile. You can find all the cashback earnings there.
How much can I earn via Refer and Earn?
Your cashback earnings are unlimited with Hyyzo. So refer as much as you can and have limitless earnings.
Where can I share the link?
You can share your referral link on WhatsApp, Facebook, or any other social media platform. However, any suspicious activity or violation of usage policy may prompt Hyyzo to block your account for safety and security considerations.
What is Profit Link
You can make a Profit link of any product of our partner stores. You will get Hyyzo Diamonds every time your friend makes any purchase through this profit link. Note that profit link is available only for selected partners only.
How to make a Profit Link?
  • Copy url of the particular product from our partner store.
  • Paste it in the Hyyzo Profit link section.
  • You can copy and share the generated profit link.
Someone purchased using my Profit link but I did not get cashback. Can I submit a claim?
Yes, you can submit the Order ID of that particular purchase by sending a WhatsApp message at 8877882323.

Frequently Asked Questions

What is Hyyzo?
Hyyzo is India’s highest cashback paying platform that saves your money every time you shop on food, fashion, electronics, travel and many more categories. You can get a cashback on almost everything you shop.
What are Hyyzo Diamonds?
Hyyzo Diamonds are a reward you get for shopping from Hyyzo which can later be transferred into your bank account or Paytm wallet.
1 Hyyzo Diamond = ₹ 1
How to shop via Hyyzo?
  • Login to Hyyzo and select the store from which you want to buy.
  • Click the 'Activate Cashback' button on the store page.
  • You'll be redirected to the store page.
  • Complete your shopping
  • Your Hyyzo Cashback will be added to your wallet as soon as we get order confirmation
What are Hyyzo Vouchers?
Hyyzo Vouchers are gift cards that you can earn when you shop on Flipkart or Amazon. They can only be redeemed on the respectives sites.
How do I find a store on Hyyzo?
You can search for a store on Hyyzo using the search bar or you can go to all store page and find your desired store. You can also WhatsApp us at 8877882323 to add a new store.
How to check Cashback rates and offer terms on Hyyzo?
Go to the store page on Hyyzo, you will see Cashback rates there. Also read the useful tips on the same page.
How to ensure cashback gets tracked?
You can check your cashback history in the Cashback activities section.
Why is tracked pending cashback only an estimate?
Cashback is added to the pending status in your Hyyzo wallet as soon as we get your order confirmation. But every order has some return period. If your order is not returned or cancelled then your cashback for that particular product will get approved within 45-60 days of purchase. In case your order gets cancelled, the pending cashback amount for that particular order will be cancelled.
Are there cases where there is no cashback?
Yes, cashback is not available in some cases which are mentioned in the Useful tips or in the cashback rates sections on every store page on Hyyzo.
What is pending Cashback?
When you make any purchase we get information from our partner stores and we add cashback to your Hyyzo wallet in terms of pending cashback. Every order has some return period, we get order confirmation after this period. Your pending cashback is approved or cancelled after that period. It may take 30-60 days to approve your pending balance and it varies from store to store.
What is confirmed cashback?
Confirmed cashback is the cashback that you can redeem when you reach min redeemable limit.
Where can I check the Hyyzo cashback I've earned?
You can check your Hyyzo cashback in your Hyyzo wallet.
How can I request my Cashback Payment?
When you have confirmed cashback of 50 Hyyzo Diamonds in your Hyyzo account, you can request your payment which can be completed using NEFT bank transfer, UPI payment, or Paytm Wallet. Redeemable balance would be 200 Hyyzo Diamonds for the first time.
1 Hyyzo Diamond = Rs. 1
How can I request my Vouchers Payment?
Voucher Cashback earned from Amazon/Flipkart can only be redeemed at the respective site you have the voucher for. Shop on the respective site to earn its voucher.
How can I combine my Cashback and Vouchers to request the Payment?
Only your cashback can be requested for payment. If you have any vouchers, they can be redeemed on the respective site only. But the cashback earned can be redeemed to earn vouchers.
I have requested an Amazon/Flipkart Gift Card; where can I find them?
You can earn an Amazon/Flipkart gift card only when shopping on the sites. Otherwise, you earn cashback. In the case of Amazon or Flipkart gift cards, they can be found either on the respective site or on the mail you registered your Flipkart or Amazon account from.
How does Hyyzo pay me Real Cashback?
Hyyzo has partnered with the shopping stores. When you shop, we provide you cashback on the partner stores. You can get this cashback in the form of a Bank NEFT transfer, UPI payment, or in your Paytm Wallet. In the case of Amazon and Flipkart, you get vouchers for those sites.
Can I use a Coupon Code to avail Cashback?
Yes, you can use coupon codes also. But in the case of exclusive coupons of some stores, cashback might not be available. However, we do not guarantee cashback if third party coupons are used. It will totally depend on terms and conditions that vary from store to store.
How many Hyyzo Diamonds can I earn as Refer & Earn Rewards?
Hyyzo's Refer & Earn program allows you to earn unlimited cashback. For every friend you refer who signs up and earns Hyyzo Diamonds, you'll receive 10% of their earnings as cashback. Since each Hyyzo Diamond equals ₹1, your potential cashback increases as your friends continue to earn, allowing you to accumulate unlimited rewards.
What is the maximum amount of cashback I can earn from Hyyzo?
There is no limit to the amount of cashback you can earn from Hyyzo. As per norms you can earn upto ₹30,000 per year. However, you have to mail us and verify your identity with your PAN Card and other details when you cross a cashback limit of ₹30,000.
Are Cashback/Vouchers applicable on Cash on Delivery?
Yes, it will reflect in your wallet within 24-48 hours of order confirmation.
I want to know about my delivery/refund status.
You can check your delivery/refund status by tracking your order from the site you shop.The cashback status for the same can be seen in cashback activities.
What is the difference between Vouchers and Cashback?
Vouchers are rewards earned from shopping on Amazon and Flipkart, which can only be redeemed on the respective sites, whereas cashback can be transferred to bank in the form of Bank NEFT transfer, UPI payment, or in your Paytm Wallet.
Is there any expiry for my Cashback/Vouchers?
No, you can avail of the cashback whenever you want; they have no expiry date.
When will my Cashback/Vouchers track?
Cashback/Vouchers gets tracked once you complete the order and the partner store confirms it. It may take up to 10 to 60 days.
How to avoid Missing Cashback/Vouchers?
To avoid missing cashback/vouchers on Hyyzo, make sure you check the following things::
  • Log in to your hyyzo account
  • Visit Hyyzo partner stores by clicking on 'Activate cashback' button.
  • Do not go to any other coupon or cashback paying website from the Hyyzo page.
  • Do not select an exclusive coupon of any store.
When will my Missing Cashback Ticket get Resolved?
Your missing cashback ticket will be resolved when the partner site confirms the order and its successful delivery with us. It may take 10 to 30 days for the same.
What are tips and tricks for using Hyyzo?
The tips and tricks for using Hyyzo are mentioned on every store page. Make sure you check them before shopping via Hyyzo so that you can earn cashback. It contains some useful information related to common terms and conditions of earning cashback from that relevant store.
How do I list my business on Hyyzo?
You can list your business on Hyyzo by sending us a WhatsApp message on 8877882323.
My cashback was tracked with an incorrect amount.
If your cashback is tracked with an incorrect amount you can claim cashback in the Cashback Claims or WhatsApp us on 8877882323.
My cashback is still pending/not confirmed.
Check the estimated payment date by visiting the relevant store on Hyyzo. You will find the estimated payment date at the top right corner. If the date has crossed, you can raise your Cashback Claim.
My Cashback was cancelled.
This may be due to cancellation of product or breaching of the policies. If you still have an issue with the particular order, you can WhatsApp us at 8877882323.
My confirmed Cashback amount is different from the pending amount.
This may be due to a change in total amount of product or partial cancellation of the total order done by you. If you still have an issue, Hyyzo is always ready to help. Feel free to contact us.
My cashback query was not accepted / I was refused missing cashback
To avoid such a situation, do not forget to check the useful tips from the store page on Hyyzo. You can also raise your Cashback Claim if you still have an issue with an order.
My cashback query is taking too long to resolve.
Check the estimated payment date by visiting the relevant store on Hyyzo. You will find the estimated payment date at the top right corner. If the date is crossed then you can send us your query through WhatsApp at 8877882323.
I do not have a proof of purchase, how do I submit a cashback claim?
Any shopping done via Hyyzo can be seen in cashback activities. If it is not mentioned there you can raise your Cashback Claim on the website.
How do I withdraw my balance?
  • You can Go to your hyyzo wallet.
  • Click on the redeem button.
  • Select the source where you want to send this payment.
Min amount for first redeem should be 200 Hyyzo Diamonds. Second time onwards min redeemable balance should be 50 Diamonds. Note, 1 Hyyzo Diamonds = ₹ 1
I'm getting an error while withdrawing my balance. What do I do?
You can let us know about the issue by sending a WhatsApp message at 8877882323. We will work on your query and get back to you as soon as possible.
I have not received my withdrawal amount.
Wait for 48 hours after withdrawal request. If you still don’t receive the amount, you can WhatsApp us at 8877882323.
I want to change the email address on my account, how do I do this?
E-mail can only be changed if it is not verified. A verified email cannot be changed.
How do I change my phone number on Hyyzo?
You cannot change your phone number once you create a Hyyzo account using that particular number.
I want to close my account, how do I do this?
You cannot delete your Hyyzo account. You can, however, stop using it at any time you want. Whenever you want to use it again you can login and continue again. In this case your wallet balance will remain the same where you have left. Rest assured about the information you provide us. It is 100% safe with us.
Can I create more than one account on Hyyzo?
You can not make multiple accounts using one email id or one mobile number.
My query is not listed. What do I do?
WhatsApp us your query at 8877882323. We will resolve it ASAP.
What is Refer & Earn?
Hyyzo Refer & Earn is an excellent earning opportunity that allows you to earn unlimited cashback rewards by sharing your unique referral link with your friends. Every successful referral is a win-win situation for both you and your friend.
How can I refer a friend?
Visit the Refer and Earn page. You will see your referral link there. Copy this link and share it with your friends. Every successful referral unlocks an opportunity to earn free Hyyzo Diamond cashback for a lifetime.
What Is A Successful Referral And What Are The Referral Rewards?
When you share your referral link with your friend, and he makes his first redemption through Hyyzo, it will be considered a successful referral. Every time the new user earns Hyyzo Diamonds on his account, you will be rewarded with a Hyyzo Diamond cashback, equivalent to 10% of the cashback received by your friend. Each Hyyzo Diamond is equivalent to ₹1.
Where do I see my referral earnings?
You can see your referral earnings in the wallet section of your profile. You can find all the cashback earnings there.
How much can I earn via Refer and Earn?
Your cashback earnings are unlimited with Hyyzo. So refer as much as you can and have limitless earnings.
Where can I share the link?
You can share your referral link on WhatsApp, Facebook, or any other social media platform. However, any suspicious activity or violation of usage policy may prompt Hyyzo to block your account for safety and security considerations.
What is Profit Link
You can make a Profit link of any product of our partner stores. You will get Hyyzo Diamonds every time your friend makes any purchase through this profit link. Note that profit link is available only for selected partners only.
How to make a Profit Link?
  • Copy url of the particular product from our partner store.
  • Paste it in the Hyyzo Profit link section.
  • You can copy and share the generated profit link.
Someone purchased using my Profit link but I did not get cashback. Can I submit a claim?
Yes, you can submit the Order ID of that particular purchase by sending a WhatsApp message at 8877882323.
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88 77 88 23 23